HOW ANDERSON MCTAGUE PROTECTS YOUR INFORMATION
Anderson McTague & Associates Ltd. is committed to providing you, our clients, with excellent service. We understand the importance of protecting the privacy and the confidentiality of our brokers, and the personal information of the insured. The following Privacy Policy ensures that all information is treated in accordance with current privacy legislation.
IDENTIFIED PURPOSES
Anderson McTague & Associates only collects, uses and discloses Personal Information for the following purposes:
- Offering and providing insurance and related products and services;
- Verifying the identity and the accuracy of personal information with government agencies, industry associations, or other Insurers;
- Analyzing, assessing and underwriting risks on a prudent basis;
- Investigating and paying claims;
- Detecting and preventing fraud or other illegal activities;
- Compiling statistics;
- Analyzing business results; and
- Complying with the laws or the requests of law enforcement agencies or regulators.
In this Privacy Policy, the above list of Identified Purposes will be referred to as the 'Identified Purposes'. We do not sell customer information to anyone. Nor do we share customer information with organizations outside of the companies providing you with coverage.
CONSENT
Anderson McTague & Associates understands that you trust us with your personal information. We respect that trust and rely on the following actions by our Brokers and Companies to keep this information protected and confidential:
- The Broker has the Insured's express consent or acknowledgement contained within a written, verbal or electronic application process;
- The Insured's consent solicited by our Companies or our Brokers is for a specified purpose;
- The Broker must inform Anderson McTague & Associates of any withdrawal of consent by an Insured.
- If an Insured refuses to provide the Broker with certain Personal Information or withdraws their consent, Anderson McTague may be unable to provide insurance coverage.
LIMITING COLLECTION AND RETENTION OF PERSONAL INFORMATION
Anderson McTague & Associates will only collect, use or disclose personal information that is necessary for the Identified Purposes or as required by law. We will retain personal information only as long as necessary for the fulfillment of the Identified Purposes.
ACCURACY
Anderson McTague & Associates maintains the Insured's Personal Information as accurate, complete, and up-to-date as is necessary for the Identified Purposes.
SAFEGUARDS
Anderson McTague & Associates will protect the Insured's Personal Information by security safeguards appropriate to the sensitivity of the information. Safeguards will vary depending on the sensitivity, format, location and storage of the Personal Information.
ACCOUNTABILITY, OPENNESS AND ACCESS
Anderson McTague & Associates is responsible for all Personal Information under its control and has designated a Privacy Officer (Privacy.Officer@AndersonMcTague.com), who is accountable to Senior Management for compliance with the Privacy Policy.
CHALLENGING COMPLIANCE
If any Broker is not satisfied with Anderson McTague & Associates’ response to a privacy-related inquiry or complaint, they may contact the Office of the Privacy Commissioner of Canada during business hours at 1-800-282-1376 or at www.privcom.gc.ca.
